So, we've wandered by this place several times always impressed by the busyness. Our trusty motto - "if it's crowded it must be good", unfortunately did not work in our favor this time. When we arrived, although crowded, we scored a table right away - a cozy booth amongst a room of seating designed for parties of two and four at most. We slipped in and were immediately given menus - within five minutes flat drink orders taken and served. Argh, the first of many blunders - the tea bag, although loose leaf, was served in the (metal, no less) container of hot water! Not only is it a pet peeve, but simply uncouth. After mom could breath again, we made our order and waited - waited and waited. 40 minutes later our luke warm food arrived and the fun began....
successes
- napkins and flatware stored on each table within reach right when you need it
- breakfast potatoes were crispy and well-seasoned and made with red potatoes
- pancakes were thick, fluffy and moist
- the bananas and strawberries served with the pancakes were sweet and ripe
- eggs benedict had the perfect amount of hollandaise sauce
- busser was energetic and helpful
- waiter was friendly, but inefficient and oblivious
- the restroom had a kid-friendly toilet seat
- the atmosphere was cozy, not too cold, not too warm on a cloudy day; it was kid-friendly (but not to the extreme)
- outdoor and indoor seating
failures
- wobbly table led to spilling of tea pot
- nearly everything was served luke warm including our drinks (hot tea and coffee)
- eggs Benedict - english muffin wasn't toasted, thus became soggy
- omelette - the cheese inside wasn't melted
- the eggs were dry and overcooked; the vegetables were not cooked with eggs but added later
- only milk instead of real cream was served with the coffee
- syrup was not real maple and came in an annoying container which made it difficult to pour
- side of fruit was either unripe or old and overripe
- coffee - had been sitting, thus became sour
- waiter was absent for most of the meal
- took a long time to get anything (extra plates, more water, etc...)
